Q: Will this Recliner Fit in My car?Ashley: The backs to our recliners are removable. Our recliners fit in many cars.
Q: What is Direct Drive Gravity Recliner Mechanism?Ashley: The recliner mechanism is controlled by the customer shifting their body weight to provide for infinite reclining positions. The Direct Drive prevents sagging by engaging the left and right sides of the ottoman simultaneously.
Sinuous Coil Springs. We use zig-zag tempered steel for
Q: What is the seat spring construction?
Q: How are the springs attached to the seat box?
Ashley: Teflon Coated Spring Clips are stapled to the frame to reduce noise.
Q: What is the warranty on the recliner frame?
Ashley: Recliner frame has a limited lifetime warranty on the frame.
Q: What is the warranty on the mechanism?
Ashley: Recliner Mechanisms have a 5 (five) year factory warranty.
Q: What is the warranty on the fabric on my recliner?
Ashley: Fabric has a 1 (one) year warranty on workmanship.
Q: What are
the advantages of engineered wood?
Ashley: Engineered wood is a superior performing wood product. It provides consistent, uniform strength that is free from defects. It is extremely durable. It resist warping, cracking and splitting. It has NO knots or Voids.
Q: Is Engineered Wood Solid and Durable?
Q: What is MDF? (Medium Density Fiber-Board)
Ashley: Wood Chips and Fibers are bonded together to produce a very dense construction material that is inert (does not expand and contract) and not susceptible to changes in temperature and humidity. It is the same material that workshop bench tops are made from. The material is tested to resist water absorption.
Q: What are the advantages to MDF?
Ashley: Durable, Strong, good substrate to lay veneers over.
Q: Will the fabric hold up on this Recliner?Ashley: All of our fabrics are abrasion and quality tested to 10,000 rubs for long lasting beauty and performance.
Q: Do you have an All-Leather recliner?
Q: What is Leather-Match?Ashley: Leather is used on all seating surfaces and where arms touch. The backs and sides use a Durahide or Durablend Material.
Q: Do you have fabric swatches?
Q: Why do they use a zipper underneath the footrest?
Using zippers insures that the fit and finish of the
product is always consistent, the material will always
be the right fit; never too snug or too loose. (Material
will Not be over-stretched or sagging)
Q: Why should I buy an Ashley recliner over other products?
Ashley: The Most Comfortable Chair on the Market. The Easiest to Use Chair on the Market (Simple to Use). The Quietest Chair on the Market
Q: What is so special about your springs?Ashley: Our Springs are foam filled to allow for quiet operation. You will enjoy the operation of your chair without interrupting others around you.
Q: What do you mean by Dual Mechanism?
Q: What type of Metal is used to construct the mechanism?Ashley: We use recycled Tungsten steel. We use recycled Railroad Steel - the same steel that 44-Ton locomotives travel on.
Q: What is the density of the foam used in Ashley recliners?
Q: What is HR (High Resiliency) Foam?Ashley: High Resiliency foam is similar to the NASA engineered Temperapedic Material Foam. It provides greater support and quicker spring-back.
Q: Are the Cushion Cores Fire Retardant ?
Ashley: Our Products meet or exceed all Fire Retardant requirements.
Q: Will this recliner Squeak after I use it for a while?
Q: Do I need to oil my recliner to keep it from squeaking?
Ashley: see above.
Q: What do you mean by saying you build a recliner from the ground up?
Q: Why Not make a chair first and add the mechanism?Ashley: Chairs that use this method of construction are more likely to fail where the mechanism and the wood frame meet. You cannot match the strength of steel (ours) versus steel on wood construction
Q: Do you have wall-huggers?
Ashley: We have O-Wall Recliners.
Q: Can I change this mechanism to swivel or glide?
Outside Handle (standard)
Low Leg recliner ("push-Off")
Inside Parachute-Pull (Pocket Release)
Q: Can I buy parts, or a new mechanism, to my (old) recliner?Ashley: We keep a steady stream of parts available even after a particular model has been discontinued.
Q: Do you
have Power Recliners?
Q: Can I get
this manual recliner in Power?
Ashley: Many of our models come in BOTH manual and Power. 25+ Models in Power.
Q: What is
the advantage of Power over Manual?
Q: What is the warranty on the Power mechanism?
Ashley: One Year. Parts and Labor. Built by Okin to Ashley's Specifications.
number of our reclining sofas and loveseats offer dual
Q: Do you have massage chairs?
Q: Do you
have Lift Chairs?
Ashley: Yes. We have Power Lift/Reclining chairs that operate at the touch of a button via remote.